In our last blog post in this series, we outlined a model for developing strategy in two different processes: developing an ideal state and grappling with a key decision. Both invariably require an evaluation of options and an assessment of the balance of consequences as between the various options. Often, there are “downsides” or risks
In 2016 the CEDA reported that 40% of Australia’s workforce could be replaced by automation within the next 10 to 20 years. Of course, automation has been happening since the industrial
Getting access to a service provider can be like a game of snakes and ladders
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A colleague in our office has been trying to update her new bank details with a service provider. Her attempts to provide that information and resolve the issue have been challenging to say the least.
Interactions included numerous unsuccessful calls to their customer service line, navigating through complex main menu options, voice recognition failings, and the final assault, enduring the repetitive melody of some 16th century/German-born composer during lengthy wait times.
Continue Reading Are your HSE reporting processes a game of snakes and ladders?
Upon its inception in the 1990s, enterprise-based bargaining presented Australian employers with more opportunity than risk. Today the opposite seems to be the case. Indeed, a report produced by RMIT University’s Dr Steven Kates in August last year found enterprise agreement renewal to be a major source of concern (read “risk”) for 77% of employers. While the survey giving rise to the report was directed to employers in the resources industry, there is no reason why a similar response would not come from the likes of manufacturing, construction, logistics and even public sector employers.
Continue Reading Enterprise Bargaining: Risk and Strategy